Terms of Service

These Terms govern your access to and use of Bicep Heart AI at bicep-heart.pro (the "Service"), which accepts a photo and uses a generation instruction prepared by the Service to request a short AI-generated bicep-heart video. Read these Terms with our Privacy Policy. By creating an account, purchasing credits, or using the Service, you agree to these Terms.

Operator: Alex Reed, an independent developer operating Bicep Heart AI. For questions, refunds, reports, or account requests, email support@bicep-heart.pro or use the support ticket system.

1. Eligibility and Accounts

You must be at least 18 years old, or the age of legal majority where you live if that age is higher. Provide accurate account information, keep your credentials secure, and promptly tell us through the support ticket system if you suspect unauthorized access. You are responsible for activity under your account.

2. The Service

The Service lets you upload one photo, review the displayed credit cost, and request a short vertical video showing a bicep-heart pose using a fixed generation instruction prepared by the Service. Generation is asynchronous and may take time. Available settings, processing time, quality, and features can change. AI results can be unexpected, inaccurate, or similar to results made for other people. We do not guarantee a particular result or uninterrupted availability.

To process a request, the Service sends the photo URL and its fixed generation instruction to the AI video provider configured for the Service. The photo URL is signed and expires after one hour. It acts as a bearer link, so anyone who obtains it may retrieve the photo until it expires. Random object keys and an expiring URL do not guarantee private storage: if the configured bucket allows public reads, the image may remain accessible without the signed URL. The bucket must have public reads disabled before launch if photos are to be treated as private. Do not upload a photo that you are not authorized to use. More information is in the Privacy Policy.

3. Credits, Pricing, and Payment

• The current price and credit cost are shown in the Service or at checkout before you confirm a purchase or generation. By submitting a generation, you authorize deduction of the displayed credit cost.
• Credit products, subscriptions, renewal terms, and expiration dates are those displayed when you purchase or receive credits. Promotional credits may have separate terms shown when granted.
• Credits have no cash value and cannot be transferred between accounts except where required by law.
• Payments are processed by the payment provider shown at checkout. The payment provider's terms also apply. Taxes and other charges are shown at checkout where applicable.
• Changes to pricing or credit costs apply to future purchases or generations and do not change the price already paid for a completed purchase.

4. Failed Generations and Refunds

When a generation is marked failed, the Service is designed to return the credits charged for that generation. A provider outage or a failure to receive provider status can delay the task status and any credit return; temporary polling errors do not necessarily mean that a task has failed. If a task remains unresolved or the expected credits do not return after its failure is recorded, contact us through the support ticket system so we can investigate.

Completed generations are not refundable solely because the creative result was not what you expected. For unused purchased credits, you may request a refund within 14 days of purchase through the support ticket system, subject to applicable law and the payment provider's process. We will explain if a refund cannot be processed. Nothing in these Terms limits mandatory consumer rights.

5. Your Photos and Other Content

"Input" means the photo you submit. The generation instruction is prepared by the Service. "Output" means the video and related result generated for you.

• You retain any rights you hold in your Input. You confirm that you have permission to upload it and to authorize the processing described in the Privacy Policy. If another identifiable person appears in a photo, you must have their consent to use their likeness for this generation.
• You are responsible for your Input and for how you use or share Output. Rights in AI-generated Output depend on applicable law and the terms that apply to the AI provider; we do not guarantee that Output is exclusive or eligible for copyright protection.
• You authorize us and our service providers to host, store, transmit, and process your Input and Output as needed to operate, secure, and support the Service, including sending the photo URL and the Service-prepared generation instruction to the configured AI video provider.
• Uploaded photos are stored under randomly generated object keys and the AI provider receives a signed URL that expires after one hour. URL expiry does not delete the stored object. Do not assume that a photo is private unless public reads are disabled on the configured storage bucket. You may request deletion through a support ticket; copies already obtained by a provider may be subject to that provider's retention practices.

6. Acceptable Use and Safety

You may not use the Service to violate law or another person's rights, including by:

• Using a person's face or likeness without consent, impersonating a real person or organization, or creating deceptive endorsements, fraud, harassment, or defamatory material.
• Creating or distributing non-consensual intimate imagery, sexual content involving a real person, or sexual content involving anyone under 18.
• Exploiting, sexualizing, or endangering a minor; promoting violence or abuse; or targeting someone with threats or harassment.
• Infringing copyright, trademark, privacy, publicity, or other rights.
• Trying to bypass safety controls, credit checks, access controls, or rate limits, or disrupting the Service.

The configured AI provider may apply checks to a request or photo. A request may be blocked or a task may be stopped under these Terms, applicable law, or provider rules. We may restrict or suspend access when reasonably necessary to protect users, the Service, or its providers. You may report a concern through the support ticket system. The Service does not promise a particular review method or response time.

7. Third-Party Services

The Service relies on third parties for AI generation, hosting, storage, authentication, email, and payment processing. Their terms and privacy notices may apply to their processing. Provider availability and behavior are outside our control, and the Service may be unavailable when a provider is unavailable.

8. Intellectual Property

The Service software, design, branding, and documentation are owned by the operator or its licensors. Except for rights expressly granted in these Terms, no rights to the Service are transferred to you. Feedback you submit may be used to improve the Service.

9. Suspension and Termination

You may stop using the Service at any time. You may request account or content deletion through a support ticket; the Service does not currently promise a self-service account deletion control or a fixed deletion schedule. We may suspend or end access where you breach these Terms, where law requires it, or where continued access creates a material security or operational risk. We will handle any unused purchased credits in accordance with applicable law and the purchase terms.

10. Disclaimers and Liability

To the maximum extent permitted by law, the Service and AI-generated Output are provided "as is" and "as available". We do not warrant that the Service will be uninterrupted, error-free, or suitable for a particular purpose. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the Service. Any liability limit will apply only to the extent allowed by applicable law.

11. Changes and Contact

We may update these Terms when the Service or its requirements change. We will update the date above and give notice of material changes as required by law.

For questions, refunds, reports, or account requests, email support@bicep-heart.pro or use the support ticket system.